Our creations have always been entirely designed and manufactured in France in our own workshop in Montbrison exclusively in Gold 750 ‰, or Silver 925 ‰. This is the guarantee of high-quality pieces, the hallmark of exclusivity and uncompromising craftsmanship.
Make an appointment in our boutique with one of our specialized designers, and we'll be happy to discuss your made-to-measure project. You can design your own piece of jewelry, while respecting our identity. What's more, we can reuse stones from old jewelry or family heirlooms to give them a second life.
Every day, we are actively committed to minimizing our environmental footprint. The gold we use comes mainly from old jewelry we buy back from our customers. This approach allows us to give new life to your old jewelry without resorting to gold from mining, which is often a source of considerable pollution.
Yes, for Philippe and Mathieu Tournaire, transforming a piece of jewelry is an exciting challenge. They bring your old jewelry up to date, while adding their own DNA Tournaire. The challenge is to give a second life to your jewelry, which often has sentimental value or a story to tell. Our two enthusiasts put all their know-how at your disposal to adapt and transform your jewelry, while ensuring its quality and durability. Listening is an essential quality in this process, which is why Philippe and Mathieu Tournaire accompany you step by step in this adventure.
No, legally we have to guarantee that the jewelry we sell you has a minimum titration of 750 ‰ gold, which is not possible if we use gold from your old jewelry. We can, however, buy back your old jewelry to re-melt the gold.
The best way to find out your exact finger size is to visit one of our boutiques or a colleague. You can also look inside one of your rings to see if the size is written on it. If it isn't, print out our ring gauge below and place your ring on it. If you don't have the possibility of printing out this ring gauge, we can send you a ring gauge to take your exact finger size.
Of course we do! If the sizes you're looking for aren't available on our site, don't hesitate to ask us. We have the capacity to create jewelry in all possible sizes, because all our jewelry is entirely designed and manufactured in France in our own workshop in Montbrison.
Yes, space permitting. You can contact our Customer Relations Department by e-mail at [email protected] or by telephone on 04 77 96 22 88 to discuss the feasibility of engraving your jewel. For all orders placed on our site, we offer you your engraving free of charge.
It may happen that some jewels available in our boutiques are not presented for sale on our website. If you have tried on a piece of jewelry in a boutique and would like to order it online, please contact our Customer Relations Department by e-mail at [email protected] or by telephone on 04 77 96 22 88. We'll create the product for you, and you can then order it directly from our website.
It takes about 4 weeks after validation of the quotation, depending on the type of jewel to be made or the after-sales service to be carried out.
Yes, it costs 50€ for 5 jewels or less, 100€ for 6 to 10 jewels, 200€ for 11 to 20 jewels.
Delivery
All our deliveries are 100% secure and signed for. We guarantee 100% delivery and will take responsibility for any problems.
Secure, guaranteed delivery is available in mainland France, the French overseas departments and territories, the European Union, Monaco and Andorra. For other countries, you will receive precise information before finalizing your order at cart, and the price will be calculated automatically according to the amount of your order.
Yes, it's possible, depending on available stock or faster-than-expected production. In any case, you'll receive your order as quickly as possible.
Yes, it's possible - just select the store of your choice when you place your order.
All our jewels are carefully delivered in a Tournaire box, along with a signed ribbon and a guarantee and authenticity card. You can also add a personalized message to your order.
Yes, you can write the message directly on our website, or you can receive a blank Tournaire card that you can fill in yourself.
Precious stones
All our diamonds are at least GVS quality. They all follow the Kimberley Process, which guarantees that they are not involved in financing armed conflict. The Kimberley Process brings together governments, civil society and industry to reduce the existence of conflict diamonds worldwide.
Yes, 100% of our stones are natural
After-sales service
Simply contact our Customer Relations Department by e-mail at [email protected] or by telephone on 04 77 96 22 88, you will receive a free return slip enabling you to return the jewel within 14 days. For online purchases only.
If you wish to cancel or modify your order, please contact our customer service department, who will be happy to help you.
We offer the first upgrade, so please contact our Customer Relations Department by e-mail at [email protected] or by telephone on 04 77 96 22 88
Yes, we offer an ultrasonic jewelry cleaning service Tournaire in our boutiques. For white gold jewelry, the first rhodium plating is free of charge.
Yes we offer a repair and reconditioning service on all 750 ‰ gold jewelry. For silver jewelry we offer repairs only on jewelry from our House. Silver alloys being varied we cannot guarantee a repair quality up to our quality standards. You will find details and prices in our "jewelry repair" section.
Yes, on simple request in store, we will replace the link on your jewel free of charge. This service is available for Tournaire jewelry.
We invite you to visit one of our Tournaire boutiques for a rhodium plating. The first rhodium plating is free of charge.
Method of payment
No, we can't offer any discounts. Our prices are calculated as accurately as possible and are the same for all our customers.
You can pay on our site by credit card, Paypal, 3x free of charge via Oney and bank transfer.
You can pay for your purchases by bank transfer by following the instructions as you place your order.
You can pay for your purchases in 3x free of charge via our banking partner Oney by following the instructions as you place your order.